How do I change the batteries?
Remove the set screws on the top of the unit using the small hex key. Chang... read more
I drilled the large hole in my door and have also drilled the small hole, but the small hole does not go all the way back to the large hole. What can I do?
Remove the template from the door and finish drilling out the lock set. read more
I just used the large hole saw to drill through my door and it worked great. Now I have to use the small hole saw and the mandrel-pilot bit will not fit into it. What should I do?
The large hole saw has an adapter in it. When using this hole saw first, th... read more